Privacy Policy


Last Revised: September 16, 2022

Lombard Standard Ltd and its affiliates (collectively "Lombard Standard" or "us", or "we") are committed to safeguarding your privacy. This Privacy Policy (the "Policy") describes our policies and procedures regarding the collection, use and disclosure of information we obtain through our website at lombardstandard.com (the "Website"), and/or through other activities. You acknowledge that by using the Website you implicitly agree and consent to the terms of this Policy.

IMPORTANT INFORMATION

WHO WE ARE. For the purpose of applicable data protection legislation, the controller of your personal data is:

  • Lombard Standard Ltd
  • 128 City Road
  • EC1V 2NX London
  • United Kingdom

CHANGES TO THIS POLICY. We reserve the right to modify this Policy at any time, so we encourage you to review it frequently. The “Last Revised” legend above indicates when this Policy was last changed.

1. What we do

We collect personal information of the following types of people to enable us to operate the Website:

  • Customers who use the Website
  • Professionals who may be interested in the Website
  • Suppliers, employees and advisors that support the Website

2. Information we collect

We collect information about you that you give to us in connection with the Website and/or by corresponding with us by phone, email, in writing or otherwise. It includes information that you provide when you enquire about the Website, submit forms, proposals, brochures or other data, subscribe to our mailing lists and/or attend events or meetings organised by us. The information we collect may include your name, address, email address, telephone number and other information available into the public domain (for example social media or company website).

3. How we use the information

The information we collect will be held in confidence by us and will not be passed on by us to other entities, except for the purposes related to the Website. We use the information we collect in the following ways:

  • To operate out the Website
  • To carry out obligations arising amongst us
  • To provide you with updates related to the Website

4. Our legitimate business interests

Lombard Standard is an online lead generation service for commercial real estate operators. In this capacity, the collection of personal information is a fundamental and essential part of our business. In order to maintain, expand and develop our business we must record the personal information into databases, which contain the information we collect.

5. To whom we may disclose your information

In relation with one or more of the purposes outlined in the paragraph #3, we might disclose details about you to some entities listed below. If you are an individual in the European Union, please note that some of the recipients of your personal information listed below will be based in countries outside of the European Union whose laws may not provide the same level of data protection.

  • Employees and members of Lombard Standard
  • Third parties that enable us to operate the Website
  • Third parties that provide services to us

6. Retention and protection of your data

We use a range of physical, electronic and managerial measures to ensure that we keep your personal information secure, accurate and up to date. We understand our duty to retain accurate data, and to only retain personal information for as long as we need it for our legitimate business interests. Accordingly, we have a data retention policy to remove periodically all data that ceases to be in our legitimate business interests.

7. Your rights

You have various rights in relation to the handling, retention and disclosure of your personal information. In particular, you have the right to:

  • Access and request a copy of your personal information
  • Amend, update or correct your personal information
  • Delete or restrict the use of your personal information
  • Withdraw the consent to our processing of your personal information

8. Cookies

We use cookies and similar technologies for the purpose of systems administration, website improvement, statistical analysis, advertisement and marketing, and to deliver a better and more personalised service to users. Most web browsers allow you to manage cookies via the browser settings. For example you may choose to delete existing cookies, prevent your browser from accepting new cookies, have the browser notify you when you receive a new cookie or disable cookies altogether. By using the Website you are agreeing to the placement of cookies on your computer. Whenever you visit or interact with the Website, we automatically collect certain information about your browser and your interaction with the Website, including:

  • IP address
  • Browser and device type
  • Operating system
  • Timestamp of page visits
  • The pages accessed

9. Comments and questions

We welcome your comments or questions about this Policy, please use the contacts in this page to send us a message.